Open Mercato + Symfonia
Sync with Symfonia accounting and HR modules
Symfonia is one of the three most popular ERP/accounting systems in Poland — alongside Optima and Subiekt. Many companies use Handel module (sales/warehouse), Finance & Accounting, Payroll. Symfonia is proven and well-understood, but lacks modern CRM, B2B portal and open API.
Open Mercato + Symfonia integration keeps Symfonia for accounting and HR (working process, team knowledge), adds Open Mercato as CRM, B2B portal and e-commerce. Data syncs automatically.
Why Symfonia + Open Mercato integration
- You keep Symfonia for accounting and HR — no accounting revolution
- You add a modern CRM with sales pipeline and automations
- B2B portal with individual pricing — which Symfonia doesn't have
- Open Mercato invoices land in Symfonia F&K automatically
- Symfonia Handel stock levels synced with Open Mercato
Two-way data flow
Open Mercato → Symfonia
Sales invoices (to Finance), orders and warehouse docs (to Handel), customers
Symfonia → Open Mercato
Payments, customer balances, purchase documents, HR data (if needed for CRM)
How integration deployment looks
Five stages — from the first conversation to a working production integration.
- 01
Audit current Symfonia setup
Version (Symfonia Start / Premium / 2.0), used modules, custom configurations, integrations with other systems
- 02
Choose integration method
Symfonia 2.0 has REST API. Older versions require XML export or direct SQL. We pick the best path for your version.
- 03
Customer and product mapping
Export from Symfonia, deduplication, tax ID matching to Open Mercato, product category validation
- 04
Invoice flow configuration
Posting rules, sales registers, chart of accounts, automatic accounting
- 05
Tests + parallel run + go-live
2-4 weeks of live data tests, two-way validation, then production cutover without downtime
Symfonia integration scenarios
Wholesaler with Symfonia Handel - adding B2B portal
Customers order via B2B portal (Open Mercato), orders go to Symfonia Handel as dispatch documents, invoices from Open Mercato to Symfonia F&K.
Manufacturer with Symfonia Premium - adding modern CRM
Symfonia stays for accounting and HR, Open Mercato adds CRM with B2B sales pipeline and customer interaction history.
Company with Symfonia Start - considering migration or sync
Symfonia Start has limitations. We check whether sync makes sense (preserving team knowledge) or migration (more growth options).
Integration cost
Standard Open Mercato - Symfonia integration: EUR 3,250 - 7,400 net. Symfonia 2.0 (REST API): EUR 3,250 - 5,800. Older versions (XML/SQL): EUR 4,600 - 7,400. Time: 2-5 weeks. Includes configuration, migration, parallel test, 60-day support.
Frequently asked questions
Does integration work with Symfonia 2.0 and older versions?
Yes, both. Symfonia 2.0 has REST API — integration is simpler and cheaper. Older versions (Premium, Forte) require XML export or direct database access.
Can I use Symfonia Payroll with Open Mercato?
Yes. Open Mercato CRM can show employee (sales rep) data from Symfonia Payroll — contacts, roles, targets. Salary data stays in Symfonia (GDPR compliance).
Are Open Mercato invoices fully compliant with Polish law?
Yes. Open Mercato generates VAT invoices compliant with Polish VAT law, e-invoicing. After issuance they flow to Symfonia F&K for posting.
What if I've used Symfonia for 20 years?
That's our typical client. Symfonia works, accountants know it — no point changing what works. We add Open Mercato alongside as 'modern CRM/B2B/Commerce'. Symfonia stays the accounting heart.