Open Mercato vs Monday CRM - Comparison 2026

Last updated: March 2026

Monday.com rose to fame as an intuitive project-management and team-collaboration tool. Over time the platform added Monday CRM, extending its offering to contact management, sales pipelines and workflow automation. This "CRM as an add-on" approach works for straightforward scenarios but quickly reveals its limits when processes grow more complex.

Open Mercato is a dedicated CRM/ERP/Commerce platform built from the ground up to handle the full sales cycle -from lead capture through quoting, order management, invoicing and performance analytics. As an open-source solution it gives you complete control over code, data and infrastructure.

Below we compare the two approaches: a project-management tool with a CRM layer versus a purpose-built sales-and-operations system. The difference is fundamental and will shape your team’s effectiveness for years to come.

Comparison Table

Criterion	Open Mercato	Monday CRM
Licence	Open source (free)	Per-user subscription
Price per user	EUR 0 / mo	~$24 / user / mo (Pro), Enterprise -custom quote
Customisation	Full -source code access	Limited to UI config and automations
Hosting	Self-hosted or cloud -your choice	Monday.com cloud only
Open source	Yes	No
CRM depth	Full CRM: pipeline, quotes, contracts, scoring, segmentation	Basic CRM: contacts, leads, simple pipeline
ERP modules	Built-in: orders, invoicing, inventory, production	None -requires third-party integrations
Automation	Workflow engine + API + custom scripts	Visual automation builder (limits per plan)

Cost Comparison

Users	Open Mercato (yearly)	Monday CRM Pro (yearly)
10 users	~EUR 700 - 1,400 (hosting)	~EUR 2,640 ($24/user/mo)
25 users	~EUR 1,200 - 2,400 (hosting)	~EUR 6,600
50 users	~EUR 1,800 - 3,500 (hosting)	~EUR 13,200

* Open Mercato costs cover infrastructure only. No licence fees. Monday CRM costs based on Pro plan ($24/user/mo), billed annually (2026). Enterprise plan -custom pricing.

When to choose Monday CRM

Small team (3-15 people) with a simple sales process
You already use Monday.com for project management and want CRM in the same ecosystem
You mainly need visual task management with CRM elements
You don’t plan on advanced quoting, invoicing or ERP modules

When to choose Open Mercato

SME (5-200 people) that needs a real CRM with ERP modules
Your sales process requires quoting, contracts, invoicing and order management
You want full control over data and source code
GDPR compliance and EU-hosted data on your own infrastructure matter to you
You’re looking for one platform instead of several tools stitched together with integrations

Want to see how Open Mercato fits your business?

Book a free 30-minute call. We’ll analyse your needs and show you how much you can save.

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Frequently Asked Questions

Is Monday CRM a real CRM or a project management tool?

Monday.com started as a project management tool and added a CRM module. It works for basic sales tracking but lacks the depth of a dedicated CRM like Open Mercato — no advanced pipeline automation, no ERP modules, no B2B Commerce.

How does Monday CRM pricing compare to Open Mercato?

Monday CRM Pro costs ~$24/user/month. At 25 users that’s ~$7,200/year. Open Mercato is a one-time implementation fee plus hosting ($700-2,400/year) with zero per-user licence costs.

Does Open Mercato have ERP features that Monday CRM lacks?

Yes. Open Mercato includes full ERP modules — order management, invoicing, inventory, production tracking. Monday CRM focuses on sales workflow and has no ERP capabilities.

Can I use Open Mercato for project management like Monday?

Open Mercato focuses on CRM, ERP and B2B Commerce. For project management, you can integrate dedicated tools. Monday is better for project management but weaker as a CRM/ERP.

Is Open Mercato open source unlike Monday CRM?

Yes. Open Mercato is 100% open source with full code access and self-hosting option. Monday.com is proprietary SaaS — no code access, no self-hosting, your data stays on their servers.