Open Mercato Implementation. Built around your business.
Open Mercato gives you 80% of the system out of the box. We configure the other 20% around your processes, your people, and how you actually work. Implementation agency based in Poland.
Open Mercato Implementation — what we do
Four areas where we deliver Open Mercato implementations. Every project is shaped around how your business actually runs.
Open Mercato CRM Implementation
We set up your sales pipeline, contact records, automated follow-ups and reports. Your sales team opens the system and sees exactly what they need to do today.
Open Mercato ERP Implementation
We configure order workflows, stock levels, production tracking and invoicing. Instead of 4 spreadsheets and 3 email threads — one system that actually agrees with itself.
Open Mercato B2B Commerce Implementation
We build an ordering portal for your B2B customers — product configurator, individual price lists, order history. Your clients order on their own, no phone calls needed.
Integrations & Data Migrations
We connect Open Mercato to what you already have — accounting, warehouse, e-commerce platforms. Data from your current system gets moved over without any downtime.
From first call to live system in 10 weeks
We don't start with code. We start by understanding how you work. Then we build — fast, with weekly demos. Every Open Mercato implementation follows our proven process.
Audit & implementation plan
Week 1-2We talk to your team, map your processes, find the biggest pain points. You get a document with the Open Mercato implementation scope, timeline and a fixed quote.
Technical design
Week 3We prepare the system architecture, integration plan and data structure. You see a blueprint of what we're going to build — no surprises.
Build & configuration
Week 4-8We configure Open Mercato modules, build integrations, test everything. Weekly live demo — you see progress and give feedback as we go.
Training & system launch
Week 9-10We train your team on the live system, migrate production data, and switch it on. We're with you on implementation launch day.
Post-implementation support
OngoingAfter the Open Mercato implementation, we don't disappear. We monitor the system, fix what needs fixing, and add features as your business grows.
Audit & implementation plan
We talk to your team, map your processes, find the biggest pain points. You get a document with the Open Mercato implementation scope, timeline and a fixed quote.
Technical design
We prepare the system architecture, integration plan and data structure. You see a blueprint of what we're going to build — no surprises.
Build & configuration
We configure Open Mercato modules, build integrations, test everything. Weekly live demo — you see progress and give feedback as we go.
Training & system launch
We train your team on the live system, migrate production data, and switch it on. We're with you on implementation launch day.
Post-implementation support
After the Open Mercato implementation, we don't disappear. We monitor the system, fix what needs fixing, and add features as your business grows.
What companies say about their Open Mercato implementation
Feedback from people who went through the implementation process with us.
The Open Mercato implementation brought order to our sales. Reps stopped keeping contacts on their phones, and management finally has real pipeline visibility.
Sales Director
We moved from Excel to Open Mercato in 6 weeks. The team adapted quickly because the system is intuitive and well-fitted to our processes.
Business Owner
Our B2B customers now order through the portal on their own, without calling the office. Order handling takes a fraction of the time it used to.
Operations Manager
Open source means we're not locked into one vendor. We have full access to the code and control over our data — that was critical for us.
CTO
Open Mercato implementation cost
Three Open Mercato implementation packages, clear scope. Not sure which one fits? Call us, we'll help you figure it out in 15 minutes.
Starter
Open Mercato implementation for teams of 2-5 who want to move from spreadsheets to a proper system
- CRM or ERP implementation — one Open Mercato module, properly configured
- Up to 5 users
- 2 training sessions for your team
- Data migration from Excel or your current system
- 1 month of post-implementation support
Business
Full Open Mercato implementation for companies of 10-50 — CRM and ERP in one place
- CRM + ERP implementation — both Open Mercato modules, connected
- Up to 25 users
- Integration with your current systems (accounting, warehouse, e-commerce)
- 5 training sessions + reference materials
- Reports and dashboards built around your KPIs
- Full data migration
- 3 months of post-implementation support
Enterprise
Open Mercato implementation for companies of 50+ with specific processes and multiple systems
- Full implementation scope — CRM, ERP, Commerce, whatever you need
- Unlimited users
- Custom Open Mercato modules built for your exact processes
- Dedicated implementation project manager, available by phone
- SLA — guaranteed response times on all tickets
- On-site training at your office
- 12 months of priority support
Need a different implementation scope? We'll design a package around your specific needs.
Open Mercato implementation questions
Straight answers to the most common questions about Open Mercato implementations — timeline, cost, security, integrations and post-launch support.
Let's talk about your project
30 minutes, no strings attached. Tell us what's not working — we'll tell you if and how we can help.
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