Open Mercato + BaseLinker
Multichannel order sync: Allegro, eBay, Amazon, Empik, own stores
BaseLinker is a standard in European e-commerce — a hub connecting orders from Allegro, eBay, Amazon, Empik, Shopify, WooCommerce and many more. Integrating Open Mercato with BaseLinker lets you escape manual order re-entry and manage multi-channel sales from one place.
After integration: orders from BaseLinker automatically appear in Open Mercato (CRM + ERP), stock levels sync back, invoices generate automatically after shipment. Your team handles only exceptions.
Why integrate BaseLinker with Open Mercato
- End of manual re-entry — orders flow automatically into CRM and ERP
- One warehouse for all channels — no overselling
- Automatic e-invoicing for EU customers
- Customer order history in one place, regardless of channel
- Management dashboard: which channels generate profit vs loss
Two-way data flow
BaseLinker → Open Mercato
Orders, customer data, payment status, shipping details
Open Mercato → BaseLinker
Real-time stock, fulfilment status, tracking numbers, invoices
How integration deployment looks
Five stages — from the first conversation to a working production integration.
- 01
Sales channel audit
List of all channels in BaseLinker, product mapping, stock priority rules
- 02
BaseLinker API configuration
API connection, webhook setup, field mapping (customer, product, status)
- 03
Product catalogue sync
Export products from Open Mercato to BaseLinker (or vice versa), SKU matching, per-channel pricing
- 04
Test order import
Import last 30 days of orders, validate data, corrections if needed
- 05
Enable automation
Auto-invoicing, stock sync, courier label generation
BaseLinker integration scenarios
Wholesaler selling on marketplace + own shop
Orders from both channels land in Open Mercato, one warehouse serves everything. No stock conflicts.
Manufacturer expanding online
Open Mercato is source-of-truth for production and warehouse. BaseLinker adds marketplace sales without changing operations.
Dropshipper with multiple suppliers
BaseLinker manages marketplace orders, Open Mercato coordinates suppliers and customer service.
Integration cost
Standard BaseLinker - Open Mercato integration: EUR 1,800 - 4,200 net, 1-3 week setup. For integrations covering 5+ channels or custom automations — individual quote. Price includes configuration, testing, documentation and 30 days post-deployment support.
Frequently asked questions
Do orders sync in real-time?
Yes. We use BaseLinker webhooks — new orders appear in Open Mercato within 1-3 seconds of confirmation in BaseLinker.
What if a customer orders a product that just sold out?
The system keeps a stock 'buffer' (e.g. 95% of real stock sent to BaseLinker) and a priority mechanism — priority channel can 'reserve' product, others are second in line.
Does the integration handle returns?
Yes. A return in BaseLinker generates an invoice correction in Open Mercato, stock updates automatically, customer is notified via email/B2B portal.
How long does setup take?
Simple integration (1-2 channels, standard products): 1 week. Medium (5 channels, accounting integration): 2 weeks. Complex (10+ channels, customisation): 3-4 weeks.