What ERP integration is and what it gives you
Short definition
ERP integration connects the ERP with the company's other tools (shop, marketplace, CRM, accounting) so data - orders, invoices, stock, customers - flows automatically, without manual re-entry.
ERP integration connects the ERP with the company's other systems so the same data is not entered twice. Instead of re-typing orders from a shop or marketplace into accounting, the integration moves them automatically - with product, customer and VAT mapping.
The most common integrations in Polish companies connect ERP/accounting (Comarch Optima, Symfonia, enova365) with sales channels (Allegro, BaseLinker, shop, B2B portal). A well-built integration covers customer deduplication, tax-ID validation, invoicing rules and returns handling - otherwise data quickly drifts apart.
Open Mercato often acts as a middleware hub: orders from many channels flow into one system, then move on as invoices to accounting and further to e-invoicing. The team only handles exceptions, not manual re-entry.
Key facts about ERP integration
- Goal: data entered once, flowing automatically.
- Most common: ERP/accounting ↔ marketplaces/shop.
- Key is mapping quality: customers, tax IDs, VAT, products.
Frequently asked questions
How long does an ERP integration take?
Depending on the number of channels and rule complexity, usually 2-4 weeks, with a parallel period before full go-live.
Does it work with Optima/Symfonia/enova365?
Yes - these are the most common accounting systems in our integrations. We connect them to sales channels via Open Mercato as a hub.
Related terms
Want to connect your ERP with sales channels without manual re-entry? Let's talk.
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