AI Training for E-commerce and B2B
AI workshops for online stores and B2B companies — from generating product descriptions, through order analysis from the ERP, to customer-service automation.
In e-commerce, AI has the most quick, profitable use cases today: product descriptions and translations at scale, basket and returns analysis, answering customer questions, catalogue categorisation. Most of it can be rolled out right after the training.
We also show the harder, more valuable part: how to connect AI with order data from the ERP/BaseLinker to understand what really sells and where you're losing margin.
What your team will learn
- Generate and translate product descriptions at scale with a consistent tone
- Analyse orders, baskets and returns from ERP/BaseLinker data
- Automate handling of the most common customer questions
- Organise and categorise the catalogue with AI
- Use AI safely on customer and order data
Training day agenda
- 01
AI in e-commerce — quick wins
What to roll out immediately: descriptions, translations, FAQs, categorisation.
- 02
Product content at scale
Descriptions, variants, translations, consistent brand tone — with quality control.
- 03
Order analysis from the ERP
What sells, where margin leaks, how to read BaseLinker/ERP data.
- 04
Customer service
Reply automation, support assistants, templates.
- 05
Customer data security and rollout
Customer data, security rules, a development plan.
Our edge: AI on your ERP data
We integrate stores and marketplaces with ERP and accounting, so we don't stop at product descriptions. We show how AI reaches into order and warehouse data to answer questions that actually move the bottom line.
After the training we can go further: integrating Allegro/BaseLinker with the ERP or an AI assistant on order data — as an implementation.
Example use cases in e-commerce
A whole category of descriptions in a day
AI generates descriptions and meta for hundreds of products in a consistent brand tone, with quality control; export-language translations appear instantly.
Why returns are rising
'Analyse last quarter's returns and point to the products and most common reasons' — a conclusion from order data, not gut feeling.
Handling the most common questions
An assistant answers questions about availability, delivery and order status from ERP/BaseLinker data — taking load off customer service.
Basket analysis and cross-sell
'What's most often bought together with our bestsellers?' — ready recommendations to implement in the store.
Who it's for
- E-commerce and marketing teams
- Customer service and operations
- Owners of online stores and B2B companies
What the training includes
- An agenda built around your company after a short pre-training call
- A live workshop with a hands-on trainer (on-site or online)
- A ready pack of prompts and templates to use after the training
- Materials and checklists for safe AI use in the company
- A certificate of completion for participants
- A short post-training follow-up answering the team's questions
Format and pricing
Closed training for your team, on-site or online. Typically one day, tailored to your catalogue and channels.
from PLN 2,000 net / training day
Funding via Poland's National Training Fund (KFS) is possible — up to 90% of the cost for eligible employers. We'll help prepare the training description for the application.
Frequently asked questions
Will you teach generating descriptions in our style?
Yes. We show how to set brand tone, templates and quality control so descriptions are consistent and don't need rewriting.
Do you work with Allegro and BaseLinker?
Yes. We can base exercises on your channel data and show order analysis combined with the ERP.
What's the price and is there funding?
From PLN 2,000 net per training day (per group, not per person). KFS funding is possible.